Baby Girl Bracelets wants you to be happy with your purchase. If there is a problem with your order please notify me immediately at yjvg2002@aol.com with a detailed description and I will do my best to make you happy. Since all items in my boutique are personalized all returns are subjuct to a 15% restocking fee. Shipping charges will not be refunded. Engraved items orders cannot be exchanged or refunded unless the error is the fault of Baby Girl Bracelets.

*Returns will NOT be accepted if an item shows wear or if I am not contacted within 30 days from shipping date*